Misty fjord mountains

Seema Jain

I design the software layer around physical infrastructure.

Field apps, operator consoles, and the systems between them. Five years in enterprise B2B SaaS and native mobile.

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Selected Work

(01)Live prototype

Northbeam

Coded prototype

A working prototype. Handles a failed session, loses connection, recovers. Built in code, not Figma.

Northbeam home screen with Install and Service task tiles, a supported-hardware note, and a list of installation guides.
(02)

Installer App

Native mobile

Designing for one free hand: an app for electricians commissioning hardware in the field

Device setup progress screen confirming two stations were set up, each showing MAC address, serial number and model.
(03)

Station Activation Flow

Enterprise workflow

Modernising an activation workflow inside a legacy enterprise platform, four times

Charging management console with an activate-stations banner, a 70 percent activation progress bar, and a station table showing pending, online and offline states.
(04)

DesignGrid

Design systems

The design system that had to survive a native field app and an enterprise console at once

View project2023-2024
Placeholder: replace with a DesignGrid screen.

About

I design the software layer around physical infrastructure.

On one side, apps used by electricians and technicians standing in front of a machine with bad signal and no patience. On the other, the operator console where someone in an office has to trust what the field just did.

For five years that was EV charging: a native installer app, a station activation workflow inside a legacy enterprise platform, and the design system that had to hold both together. Most of it was modernisation rather than greenfield. Existing workflows, real users, real consequences, rebuilt without breaking for the people who depend on them.

Before UX

Before UX, I was at Tommy Hilfiger, Kenneth Cole, Emporio Armani, years on the floor as a fashion consultant, reading what someone felt about a garment in the two seconds before they said anything.

Nobody on a shop floor tells you what's wrong. You watch what they pick up and what they put back. That's still how I work: I trust what I watch people do over what they say they want.

At a glance

Role
Senior Product Designer, IC
Experience
7+ years design, 5 in enterprise B2B SaaS
Domains
EV charging and energy infrastructure, field service, regulated and safety-critical
Products
Native iOS and Android, enterprise admin and back-office platforms, design systems
Strengths
Legacy system modernisation, complex workflow design, two-sided systems, design tokens and component libraries
Builds
Prototypes in code
Based
Salzburg, Austria
Authorisation
EU Blue Card, open to relocation
Looking for
Senior IC role in complex enterprise software
Seema Jain testing the installer app at a charging station on site
On site, testing the installer flow

What it's like to work with me

She doesn't stop at design execution. She actively engages through development and UAT, proactively identifying gaps and validating her work through real user testing. Her commitment to quality raised the bar for the entire UX team.

Justin CummingDirector, User Experience & Industrial Design @ ChargePoint

She consistently prioritized the needs of our end users, creating intuitive solutions that simplified complex workflows. Thanks to her efforts, the ChargePilot Installer was a product we could confidently present to our customers.

Carolin RohlederProduct Manager & Product Owner, Smart Charging @ The Mobility House

Seema's creativity and attention to detail elevated our ChargePilot and component library projects. Her thoughtful solutions and smooth collaboration made a significant impact.

Radosław SzymańskiFront-end Developer @ The Mobility House

Seema excels at crafting intuitive designs and collaborating with developers and PMs to deliver high-quality results on time. She contributed actionable insights and embraced feedback with professionalism.

Sushma SubramanyamProduct Designer @ The Mobility House

Seema's work on the Installer App has been exceptional. Her flexibility, attention to detail, and ability to integrate feedback effectively contributed significantly to the project's success.

Lukas PinieckTeamlead, Commissioning & Rollout @ The Mobility House

Got a gnarly problem worth solving?